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10 questions for doubling your impact, reducing stress, and reaching your missions goals (hint: it's about technology)

Doubling your impact but reducing your stress may seem simpler than it sounds. I get it. This is an epic challenge when it comes to short-term and long-term missions goals.

The key is finding a technology that works best for your organization. It’s important you find a technology partner who can help you scale your growth and relieve the stresses of administration on your staff.

Here are a few things to consider when deciding on a software to help your organization reach its missions goals:

#1 Does it manage online fundraising?

This is a given expectation of any tool that handles short-term trip logistics but make certain to map out what exactly you want the online fundraising to look like.

  • Do you want individual fundraising pages?
  • Do you want weekly fundraising emails sent to trip participants?
  • Do you want team fundraising updates? 

#2 Is it simple for our staff to use?

Any new technology is going take time to learn but make certain to find a system that’s both intuitive to learn and has the training resources you need to learn it well. You should feel like your software solution is part of your team and working for you. 

#3 Is it simple for our members to use?

Often, we shop for software from the perspective of the administrators but also make sure to think of the end user experience (your members) and if the tool has all the features and simplicity they need.

Read: the easier your technology is to use, the less stress your admins will feel because users can do it themselves! Meaning, you get your life back!

#4 Can it scale to our ultimate vision in missions engagement?

This is an important question to ask as you choose a solution. You might only host a handful of trips right now but does the solution scale to your growing needs? Also, does the solution help you not only handle short-term trips but also scale into sending long-term missionaries and helping people build their long term missional goals? This may seem way off, but it’s good stewardship to be thinking of this now. 

#5 Does it help mature your members toward greater engagement?

We have no doubt you will be asking all the right questions about the functions you need for short-term trips but we also know you have desires to see your short-term trip participants turn into so much more. Does the technology solution you choose have the ability to nurture and walk with people long after their short term trip? This is important as you want to keep the continuity of the engagement moving. 

#6 Do applicants need to fill out application data from scratch each time?

Application management is complex and it can be very frustrating for your participants. Imagine filling out a 60 question application for a trip this summer to find that you have to fill out all the same questions again to apply for next summer? That’s not good! Does your solution offer the ability to retain application field answers to make it easy for participants to serve year after year? 

#7 Does it allow granular permissions to be given to your administrators? 

There are about a thousand different combinations of how you might see trip admins assigned, but the common thread is the need and desire to assign very specific admin permissions. Does your solution provide the right granularity (choice) of permissions needed for your organization? 

#8 Do trip members have dedicated fundraising pages?

We discussed this above, but it is important to mention specifically. Does your solution offer each individual a personal fundraising page to help them fundraise, tell their stories, and build a community of support?

Personal fundraising stories should allow for someone to raise funds online but also allow them to tell their story well so that donors are engaged in understanding your vision and impact (beyond the writing of a check). 

#9 Are trip members notified of financial progress?

What automated notifications are associated with your solution? It’s important that your tool helps make your communications simpler which means it should provide robust automated notifications along with tools to easily send “as needed” communications. 

#10 Does it help you tell your organization’s missional story? 

And last, but certainly not least, you are not only stewarding short term trips, you are stewarding the vision of your organization and telling a significant story.

  • Does your solution offer a way for your participants to tell their story?
  • Does it engage donors in that story?
  • Does it offer a team blog tool that you can embed in your website? 

These are only 10 questions you should be asking but these are important questions to help you be more strategic in your missions goals and choose software that’s going to set you up for the greatest long-term success.

 

Action: Brainstorm and build your own list of required and optional features that you need. Download the ServiceReef scoring sheet at Choosing a Technology

 

This is just one strategy of five (5) we have for doubling your impact. Download all five (5) strategies you can implement immediately that will double your missions impact.

 

This post is written by Will Rogers. Will is the Co-Founder and CEO of ServiceReef.


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Leading people to a missional lifestyle: 9 things to do with short-term trips

It's amazing how God often uses short-term trips to be a catalyst for someone's missional lifestyle. And we know you want your participants to view a short-term trip as more than just earning a merit badge, but rather something that impacts the way they live their life. We agree!

We believe short-term trips are a gateway to someone’s heart taking in a rich meal of vision, purpose, and even calling.

But this is also a very challenging task when this isn’t modeled well many places. It takes time and there aren’t many tools and resources available. No problem! Let’s talk about what you can be doing to plant deeper seeds of purpose in someone’s heart. 

#1 Make it an objective. It starts by making it an objective of your church or organization to move people from a “one and done” mindset to seeing missions as a part of their life. 

#2 Talk about it. This is super simple, but take the time to talk to your trip participants once they are back to explain how to take a next step and give them tangible ways to do that immediately. If they don’t know what to do next, then they most likely won’t take any action. As a leader, be sure you're communicating well. For example, be sure you're setting proper expectations before, during, and after missions trips.

#3 Train your Team Leaders. Your team leaders are your advocates for your mission and vision...and spend the most time with your participants. Make sure to train them so they are guiding participants into a perspective that this is more than a single short term trip but an opportunity for a lifetime of mission work. 

#4 Debrief the day and the trip. Take advantage of great debrief questions to help shape each experience into a step for what’s next. 

#5 Capture stories. Stories are powerful ways for sharing your vision, but also powerful ways for your participants to unpack what’s going on in their lives and share it with others. 

#6 Journal. Similar to sharing stories, journaling helps us internally process our experiences and gives us time to work out what the Lord might be calling us to do next. 

#7 Missional.Life. Have your participants complete a free Missional.Life profile where they can build a plan for mission engagement, invite in family and friends, and post stories, prayers, and goals. It’s free and it’s extremely powerful for helping people see it’s more than a single event. 

#8 Training resources. Point participants to great resources like Perspectives, missionary biographies, and other training materials. We have tons of resources and support here.

#9 Sign up for another trip. Take the momentum of the current experience and invite them into signing up for another trip or even more, signing up for a longer trip somewhere to get a deeper experience. 

Andy Stanley once said, “think steps, not programs” as he presented guiding principles for his organization. We agree. Short-term trips are steps toward a greater goal, not an end in themselves. And your calling is to guide people into a lifestyle of mission with countless engagement points. 

Action: Have a conversation with two (2) key staff members about how to engage participants within the first week/ month after they return from a trip. Have your team members create a Missional.Life profile at https://missional.life 

 

This is just one strategy of five (5) we have for doubling your impact. Download all five (5) strategies you can implement immediately that will double your missions impact.

This post is written by Will Rogers. Will is the Co-Founder and CEO of ServiceReef.


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Announcing a new way to level-up your short-term trip program: Missions Made Simple

ServiceReef announces new way to level-up your short-term trip program: Missions Made Simple

We invite you to learn more about how Missions Made Simple —the digital course in missions—can help you achieve greater engagement with your program

Louisville, KY-- Mobilizing people to short and long term missions can be cumbersome and confusing. Thousands of missions programs and missions leaders across the globe need more training to equip and engage their teams for short-term and long-term missions trips. We have the tools you need to overcome these challenges and see exponential growth. 

Introducing: Missions Made Simple. Created by ServiceReef, Missions Made Simple is a digital course for missions that will help you take your program to the next level.

Missions Made Simple was created to help set you up for amazing success as a missions mobilizer, organization leader, team leader, or anyone walking down a path of greater missional engagement.

“This felt like the perfect time to release the work we've been doing for years with so many others. Digital is the quickest, most easily accessible way for you to connect yourself and your team to training that fits your missions goals.” said Micah Pritchard, Co-Founder of ServiceReef.

How can Missions Made Simple help you?

Many ways. Here are three major ways we can help you:

#1 Resources to Grow: You will find many resources to help equip you to better lead, guide, and engage those living a missional life.  Explore our courses, worksheets, videos, assessments, and other resources.

#2 Connect with Others: We believe you should never feel alone as a missions mobilizer. That's why we have created an online community of others who are equipping and mobilizing people to missional living. Join today to connect with others just like you.

#3 Confidence to Lead: Mobilizing and leading people to missional living can be intimidating while at times leaving you to wonder if you're doing it right or well. Here you can find the confidence to go further faster with these tools and the community of others who are mobilizing.

About the Missions Made Simple course

Level-Up Your Short Term Trip Program will be a game-changer for your missions program. Here you will talk through 10 strategic categories critical to your enhancing your short term trip program.

We're certain these sessions will help you and your team achieve greater engagement and program success.

Watch the introduction video to learn more about Missions Made Simple

 

Here's what you will get from this course:

  • 10 critical tools to equip you for leading missions
  • 10 short video-guided courses
  • Facts about these 10 core functional areas
  • Assessments questions to help you evaluate your current engagement
  • Tips for how to improve
  • One key action item for you and your team
  • Downloadable worksheets with more ideas
  • Discussion board to discuss more ideas with key leaders 

Sign up today... we're certain this will help you better your short-term missions program in no time!

“This course isn't just for ServiceReef members. This is for all missions leaders to watch and learn—so you're equipped with the tools you need in your missions toolkit." said Will Rogers, Co-Founder of ServiceReef.

The course aims to encourage and equip every missions leader and your team to achieve greater engagement and program success. 

ServiceReef has set up a special page for missions leaders to be encouraged and equipped with resources to help you grow, connect with others, and give you the confidence you need to lead well.

Find out more details and learn about creating a free account today right here

 

ServiceReef knows managing mission trips can be time-consuming and stressful. ServiceReef brings all the pieces of missions - participants, forms, team leaders, fundraising, donors, meetings, & more - into a single platform so you can reduce stress and focus on leading your teams. ServiceReef is everything you need for missions Learn more at https://servicereef.com/.


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Mission Trip Software: 5 Tips to Select the Right One for You

So what in the world is mission trip software?!  Great question.  Essentially mission trip software are tools that help you run the logistics of your short term missions trips.  But all things are not created equal.  It all starts with understanding your overall goals and then evaluating the tools that make the most sense for you.  Let’s navigate a few key tips to set you up for success on selecting the mission trip software that’s best for you.  

 

Tip #1 - Know Your Goals

Everyone has a different set of goals but we believe there are a few that we all agree on and ones that we see quite often.  Most everyone is looking for ways to do the following:

  • Reduce Stress - there are so many logistical items for managing a short term trip - the software should help relieve some of that stress.

  • Save Time - the average short term trip takes around 150 hours to manage - the software should greatly reduce that amount of time.

  • Expandabilty to Grow - the reduction in both stress and time should allow for the expansion of your missions program.

  • Keeping People Engaged - short term trips should always have a way to keep people engaged with your organization and in a life of missional living.  

 

Tip #2 - Determine the Features that Matter

You have an idea in your head about what features matter most to you.  Take a moment to write those down and talk those over with your team.  And if you need some ideas for features that you should be considering, take a look at our free Guide to Choosing the Best Technology to Grow Your Missions Program.  The best thing you can do is map out your desired features and then start evaluating which tool works best for you. 

 

Tip #3 - Ask the Right Questions

There may be a ton of questions you want to ask about any technology, as you should.  Many of these questions you can answer on your own as you look through their sales site and explore features.  But there are other questions you’ll have that might be specific to your needs or processes.  Be sure to contact the tools you’re exploring to help answer those questions.  Here are a few questions we recommend considering when looking at any new software:

  • Does it manage online fundraising?

  • Is it simple for our staff to use?

  • Is it simple for our participants to use?

  • Can it scale to our ultimate vision in missions engagement?

  • Does it help mature our participants toward greater life engagement?

  • Do applicants need to fill out application data from scratch each time?

  • Can you control what each trip admin can and cannot do?

  • Do trip members have dedicated fundraising pages?

  • Are your trip participants notified of financial progress?

  • Does it help you tell your organization’s missional story?

 

Tip #4 - Engage Others on Your Team

Don’t make this decision on your own… certainly don’t feel the weight of the decision needs to be completely on your shoulders.  Consider engaging your boss, your finance department, your IT department, your communications department, your team leaders, and whoever else helps make the whole world of short term missions a reality at your organization. You will be thankful for their wisdom and insights.  

 

Tip #5 - Build a Comparison Chart

You know what you’re looking for in a mission trip software solution.  As you look through various options and solutions, create a simple comparison chart of your own that helps you see things side by side.  You know what’s important to you so, in some ways, you’re the only one who can build that chart.  Feel free to take a look at our comparison page to get an idea of how to start building your comparison chart.  

 

Most of all… have fun!  I know, how is selecting a technology fun?  But it can be… this season of exploring is short-lived and it really is one that can help you dream of what you could be doing.  Enjoy this exploration as you investigate all the possibilities and narrow in your selection. 

 


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The Journey Continues: 4 Keys to Keeping the Flame Alive After a Mission Trip

We all know that the days and weeks following a trip are brimming with potential.  Everyone is excited about what just happened and how they are changed by their experience.  However, whenever I ask how that energy is getting captured, focused, or shared, I hear a lot of organizations and churches say things like “Yeah, we really should do this,” but if we are being honest, this is very rarely enacted or done consistently across all teams.  Even within your teams, you will find that some teams or team leaders might do this well, while others completely ignore this critical step.  

Why are we so inconsistent with this area if we know it’s a valuable part of the Mission Journey?

In my experience, this topic is often overshadowed by the excitement and anticipation of the mission trip itself.  Unfortunately, without this key step, we miss an opportunity to cement life change and, I would argue, this results in short-circuiting the potential for discipleship and future engagement with those participants.

We believe what happens after the trip is over is just as integral to the mission journey and a golden opportunity to deepen your impact, both personally and within the community.  Here are four ways to better understand our tensions in this area and create a culture within our organizations that stewards well the entire process, including the time after the trip is over.


1. Rethinking the Post-Trip Engagement: A Shift in Perception

In the wake of a mission trip, many of us heave a sigh of relief, tempted to say, "Whew… it’s over.” Unfortunately, this mindset can lead us to overlook a critical stage of the journey: post-trip engagement. It's essential to resist viewing these gatherings as simply "nice to have" or as an afterthought. Instead, we must recognize that each trip isn't a standalone event but rather a crucial milestone in a person’s broader missional journey.

By placing the trip within this larger narrative, we begin to grasp the importance of the return home and the subsequent communication about what transpired during their mission. What God has done in their lives during this time is a powerful story that needs to be shared and honored.

Once you capture this larger perspective, it impacts your communication with your team.  By providing a reason why and being aware of your own mindset, you can communicate the importance more clearly and help establish the mindset that you want.

Here’s an example of how you may express this mindset via email to your participants. It might sound like this:

“Phew, you're back from your mission trip. Your suitcase may be empty, but your heart's likely full. Now, it's tempting to breathe a sigh of relief and think, ‘All done. The trip's over.’ But wait! There's one crucial part of the journey we often overlook: the post-trip get-togethers.

Let's break the mold and think of these meetings not as an ‘oh-by-the-way’ kind of thing or even just a reunion, but as a significant part of the overall mission. Why? Because a mission trip isn't a one-off. It's a stepping stone on a bigger, beautiful journey. It's a chapter in your unique story of how you're making a difference in the world… and how those moments made a difference in you that you hope to continue to cultivate.

So, don't rush to close the book on this chapter. Savor it, share it, and let's talk about what God's been up to in your life.”

2. Setting Expectations Before the Trip: The Power of Preparation

The groundwork for effective post-trip engagement begins even before departure. Ensure that your team understands the expectation for participation in the form of a debrief meeting upon their return. This sets the stage for open communication and active engagement. If anyone misses this meeting, a follow-up should be arranged to communicate the importance of this step, preparing them better for future missions.

By setting these clear expectations and being proactive in your follow-through, you facilitate an environment where individuals feel more involved, heard, and integral to the mission's success.  Additionally, you set yourself up for success in the following years.  Think of this as a “line in the sand” moment and by establishing and enforcing expectations over the next couple of sending seasons, you will start to see incredible results.

3. In-Country Debrief: Harnessing Immediate Reflections

Engaging your participants effectively in their experience of the trip shouldn’t begin once you're home. We believe it should begin while you're still in the field. Encourage your leaders to facilitate a debriefing session regularly, or at least soon before your return home. This simple yet impactful practice presses for the participation of everyone and primes the team for more in-depth conversations when they return home.

Open-ended questions such as, "What was one highlight that encapsulates our time here?" and "What personal challenge, mindset shift, or behavior change did you face during this mission?" can stimulate thoughtful responses. As you wait for your return flight, encourage participants to summarize their experiences into a two-minute account and jot it down on a notecard. On the route home, they can expand this into a detailed journal entry, documenting three key take-aways that profoundly impacted their lives, perspectives, or missional journey.

4. Using Their Experience as a Call to Action: Spreading the Missional Flame

Back home, the participants' experiences can be a powerful catalyst for drawing others into their journey or alongside your organizational mission.  Sharing your stories can inspire others to embark on their own journeys, and maybe even join you on your next adventure!  Therefore, encourage participants to share their stories and make it easy for them to do so.

Pro Tip: Find a way to capture those stories, the lessons, and the examples of life change that occurred in your debrief.  These details will touch the hearts of your donor base, encourage future participants, and help others feel the impact that was made by the team.  

Make it easy for your participants to share information about your organization, field partner, or church. As a small example, as your participants have conversations, you can encourage them to connect those people with your social media. This additional engagement not only grows your potential participant pool but also allows for continual dialogue about missions, further fostering a vibrant community that is engaged, inspired, and ready for more missional opportunities.

 

The mission trip might be over, but its ripple effects are just starting.  It’s an ongoing journey of growth, sharing, and inspiration.  So let’s keep the conversation going and continue making a difference together.  

 

What have you found effective in post-trip debriefs?  How have you leveraged the stories and insights to improve in your next season?

For 14 quick tips on running a successful post-trip debrief, check out our quick guide here.
 


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